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Phone
01534 879335Common questions
Answers to the questions we hear most often before a first visit.
We respond to all enquiries within one working day. If your matter is urgent, call us directly on 01534 879335 and a member of our team will advise you immediately.
Yes — no cost, no obligation. We visit your property, assess the space and your current systems, and give you an honest picture of what a correctly engineered solution would deliver. You are under no pressure to proceed.
The Jersey government currently offers up to £9,000 in grant funding for qualifying heat pump installations, with up to £15,000 available for eligible low-income households. As an MCS-accredited installer, every Galactica Comfort heat pump installation qualifies. We will confirm your eligibility during the free assessment.
A standard air source heat pump installation takes two to three days on site. Ground source and full HVAC projects vary depending on scope — we will give you a precise programme at quotation stage.
Yes. We work with architects and developers at specification stage — which is the right point to integrate heating, cooling and ventilation into a build. Contact us early in the design process and we will provide technical input alongside your project timeline.